myneva.caremates

The AI-supported software for modern client admissions and occupancy management

The intelligent solution for care. From centralized admissions management with digital forms to AI-generated care documentation and automatic offer generation: myneva.caremates reduces admission times by up to 80% and creates space for what really matters – caring for people.

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When admissions and occupancy management becomes a burden

Care providers are confronted with a multitude of tasks every day during the admission process: recording and managing requests, maintaining waiting lists, creating care plans, preparing contracts and offers, and at the same time optimally managing occupancy. However, analog processes and a lack of transparency make planning difficult – especially when there are multiple locations. In addition, the length of stay is decreasing and the number of people in need of care is increasing. This puts more pressure on care staff to ensure reliable and time-efficient capacity utilization.

The solution: myneva.caremates

myneva.caremates is the AI-supported solution for modern admissions and occupancy management. Whether by phone, email, or online: 100% of all requests are recorded centrally. Digital forms, intelligent waiting lists, integrated appointment and task management, and automated workflows ensure smooth coordination and optimal utilization. AI generates suggestions for care histories and action plans, speeding up admission processes by up to 80%, reducing administrative work, and giving caregivers valuable time for client care.

From manual processes to digital efficiency with myneva.caremates

Before myneva.caremates:

Requests arrive via multiple channels, e.g. telephone, email, and notes
Up to 5 hours of effort per admission requires many people to be involved
Occupancy planning with analog boards and Excel lists
Care documentation is provided too late and below standards

After myneva.caremates:

100% of all requests in a central overview
Only about 1 hour of effort per admission thanks to digital workflows
Digital occupancy management for optimal utilization
AI-supported care documentation, following the required standards

2025_Q3_Group_EN_myneva.caremates_screen_v1

Less administration, more time for care

100% of all requests – whether by phone, email, or online – are consolidated in a central dashboard. Digital forms, automated workflows, and AI-supported suggestions for care history and action plans accelerate admission processes by up to 80%.

2025_Q3_Group_EN_myneva.caremates_screen_v2

Transparency and planning reliability

All capacities and occupancy rates can be viewed in real time – even across multiple locations. This enables informed decisions, optimal utilization, and supports growth across multiple facilities.

Easy to start, fast to benefit

myneva.caremates is not a mammoth project, but can be up and running in no time. Intuitive use and minimal training requirements make it easy to get started – whether in a pilot project or in a comprehensive rollout for complex providers.

Key features

Centralized request management

100% of all requests, whether by phone, email, fax, or web form, are consolidated in one dashboard and can be processed consistently. This saves time, prevents duplicate entries, and ensures full transparency.

Intelligent waiting list management

Waiting lists are updated automatically, showing only active requests – even across multiple facilities. This reduces administrative workload and makes occupancy management more efficient.

AI-supported document and data processing

Data from emails, PDFs, and faxes is extracted automatically. Based on this, the software generates a care anamnesis (SIS) and suggestions for the care plan.

Real-time occupancy management

Capacities are visible at all times, across facilities, with current status (e.g. available, limited, unavailable). Pre-reservations help avoid bottlenecks and secure optimal utilization.

Configurable workflows and automations

Tasks, status updates, and communication can be automated and tailored to the facility. This reduces repetitive work and ensures more efficient processes.

Customized admission forms

Digital forms can be tailored to the facility, embedded on websites, or sent via email. This simplifies data collection and ensures completeness.

Task & appointment management

Tasks can be linked to requests, while appointments such as viewings, contract talks, or move-ins can be scheduled with reminders and Outlook integration. This ensures accountability and smoother workflows.

Comment function & notifications

Staff can be tagged directly in client records and automatically receive email notifications. This improves coordination and reduces communication overhead.

Analytics

Key figures such as request volumes and conversion rates are clearly displayed and analyzed. This supports data-driven decisions and reveals optimization potential.

myneva stands for competence in care

We combine comprehensive care expertise with our passion for modern software solutions.

300

customers

540

000

users

400

employees

countries

locations

M+

patients treated through myneva products

about myneva