How Spitex Grenchen gains valuable time and makes everyday care easier with myneva – in an interview with Martina Schär, Head of Administration at Spitex Grenchen.
Industry: Outpatient care and support
Challenges: Lack of resources, high manual planning effort, and complex digitalization
Solution: myneva.swing
Results: Fewer errors, significant time savings, more efficient processes, and noticeable relief for staff
Spitex Grenchen is one of the largest Spitex organizations in the canton of Solothurn. With 83 employees, it supports 373 clients – providing somatic and psychiatric care, cosmetic foot care, housekeeping, and meal delivery.
Like many outpatient care organizations, it has been under pressure: high manual workload, staff shortages, and uncertain workforce planning. At the same time, mergers and structural changes in the healthcare sector continually reshaped the framework. Although many processes were already digitally supported, there was still a lack of end-to-end integration – especially in duty and route planning, which took a lot of time whenever last-minute changes had to be considered.
Head of Administration at Spitex Grenchen
„We felt we were spending too much time at the computer and not enough time with our clients.“
Digital, flexible planning: fewer manual steps and a clearer overview.
Fewer errors, better data: clearer processes improve data quality.
Systems seamlessly integrated, e.g., Meditool integration for medication orders, making workflows faster and more transparent.
Less administration: background workload has noticeably decreased.
Reliable support: the team receives quick and reliable support whenever questions arise.
Spitex Grenchen wants to continue expanding digitalization together with myneva. Planned next steps include:
Automated care reports supported by AI
Even more efficient time and performance tracking
Fully digitized onboarding and offboarding processes for employees and clients
Goal: to further simplify processes and create more time for personal care and support.
Head of Administration at Spitex Grenchen
„With myneva, we have significantly fewer errors and save a lot of time – this noticeably relieves our staff and increases satisfaction.“
When asked if she would recommend myneva, Martina Schär answers without hesitation: “Today I would recommend it, yes!”
She adds: “We can really feel the momentum now – things are moving forward. Our concerns are taken seriously, we have useful tools and can look forward to further improvements. We know not everything can change overnight, but progress is being made – and that makes all the difference.”
For her, customer proximity is especially important: at myneva, she feels well supported – and that close partnership is the key to shaping the future of Spitex Grenchen successfully.
Contact us and learn how myneva can support your organization.