How Sozial-Holding Mönchengladbach simplifies processes and reduces the workload on staff through integrated solutions, secure infrastructure, and AI-powered documentation.
Industry: Inpatient, semi-inpatient and outpatient care and support
Challenges: staff shortages, high documentation workload, interface and system fragmentation, increasing security requirements
Solution: myneva.heimbas, myneva.care, connection to the telematics infrastructure (TI)
Results: Secure and structured documentation, improved resource planning, integrated systems from a single source, secure hosting solution
Sozial-Holding Mönchengladbach is one of the largest municipal care providers in the region and offers outpatient, semi-inpatient and inpatient care.
Like many large providers in the care and social services sector, Sozial-Holding Mönchengladbach has faced several structural and organizational challenges in recent years :
Separate systems complicated processes, and interfaces created additional work. At the same time, the need for care is increasing, while there is a shortage of staff.
The high documentation effort takes up a lot of time in everyday work. Furthermore, following a cyberattack, the importance of IT and data security became clear.
Managing Director of Sozial-Holding Mönchengladbach (until April 2026)
“Although everyone talks about reducing bureaucracy, a great deal of documentation is still required in care. Digitalization therefore became a major relief for us at a very early stage.”
Integrated solutions for everyday care
A comprehensive solution for care and administration with myneva.heimbas and myneva.care
Digital care documentation makes data entry easier through speech recognition, content can be automatically translated, and the quality of the documentation improves.
More efficient planning: Service and staff scheduling can be managed more proactively, and coordination becomes easier and more transparent.
High IT security thanks to the cloud infrastructure. Integration with the telematics infrastructure builds the foundation for future-proof processes.
Goal: more time for personal attention and direct care
Managing Director of Sozial-Holding Mönchengladbach (until April 2026)
„ In the early days, AI was still not very mature. Today it even corrects errors very reliably. We have come a longway. “
For Sozial-Holding, partnering with myneva was a clear decision.
The key factors are reliability, professional expertise and an understanding of the requirements of the care sector. These integrated solutions lay the groundwork for further developing processes and ensuring that care services are future-ready.