Privacy policy: myneva.eu Apps
We, myneva Group GmbH ("myneva/we"), would like to thank you for downloading our apps and for your interest in myneva. The following regulations provide information about the type, scope and purpose of the collection, processing and use of your personal data on our apps myneva.care, myneva.connect. Personal data is any information relating to an identified or identifiable natural person. This includes, in particular, your name and e-mail address.
The Provider of the website and controller in the sense of data protection law is
myneva Group GmbH
Markt 1
45127 Essen
CEOs: Dieter Weisshaar, Dominique Yves Maurer
Tel.: +49 201 84 363-0
e-mail: info@myneva.eu
The Group Data Protection Officer of myneva Group GmbH, myneva Deutschland GmbH, myneva Schweiz GmbH, myneva Finland Oy and myneva Austria GmbH can be contacted via the following channels:
Jens Joseph
myneva Group GmbH
Markt 1
45127 Essen
dpo@myneva.eu
Depending on the specific use of the app, personal data is processed for the purposes specified below. Unless otherwise stated, the legal basis for data processing is Art. 6 para. 1 sentence 1 lit. b GDPR.
When the app is downloaded, the necessary information is transferred to the respective app store, i.e. in particular the user name, e-mail address and phone number associated with your account, time of download, payment information if applicable and individual device identification number. We have no influence on this data collection and are not responsible for it. We process the data provided to the extent necessary to download the app to your device. They are not stored beyond this.
When establishing a connection between your device and our backend server, your device and connection data are processed. These are IP address, date and time of the request, device identification number (UDID and comparable device numbers) and other device information (operating system and version, manufacturer and model, IMEI, IMSI. mobile phone number, MAC address). Connection data is not used to draw conclusions about the person of the user or merged with data from other data sources, but is used to identify your end device, to improve the app and for troubleshooting. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. After the respective session or use of the app, the data is anonymized by shortening the IP address at domain level.
To be able to use the app, you first need authorization. This approval is granted in accordance with the internal role specifications, e.g. by your company's IT administrator (“administrator”), who must enable the application access in your profile in their dashboard. The administrator is free to choose the content and scope of the information in your profile. If you have any questions, please contact your administrator.
For initial registration, you need to use the same details being used from your original desktop solution. You must then enter the login details in the app in order to successfully complete the initial registration.
A password is required which is the same password being used for logging into the desktop application. This has to be at least 8 characters long and, if possible, always consist of a combination of upper and lower case letters, numbers and special characters. Trivial passwords such as “ABC” or keyboard sequences (e.g. “qwert” or “asdfgh”), all types of names (e.g. of friends, acquaintances, colleagues, family members, pets), city and building names, comic figures, car brands, license plates, terms, dates of birth, telephone numbers, common abbreviations, etc. are problematic.
Login data must be kept strictly confidential. However, if passwords are disclosed in order to enable third parties to access certain databases in an emergency, the password must be changed immediately. For your own protection, it is forbidden to reuse passwords that have already been used.
Our application prioritizes your data privacy and security. Biometric login functionality, such as fingerprint or facial recognition, is designed to enhance convenience while ensuring robust protection of your account. Your biometric data is never stored on our servers. Instead, it is securely processed and retained on your device using its built-in security features. This approach ensures that your sensitive information remains private and inaccessible to unauthorized parties. By using biometrics for login, you agree to its use as a secure and efficient authentication method.
In addition, your IP address and the time of registration are stored by us as part of the initial registration process. This is necessary to ensure the security of our information technology systems. The legal basis for the processing of your data in this case is Art. 6 para. 1 sentence 1 lit. f GDPR.
The following functions in particular are available to you when using the app:
If you detect a possible unlawful use of the app and actively report it to us, we will receive your IP address via the app.
We use this report and the IP address - if necessary - in connection with any necessary criminal prosecution. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR in conjunction with recital 50 sentence 9 of the GDPR.
If you agree to the transmission of a crash report after a system crash of the app or another technical error, the corresponding information will be transmitted anonymously to omneva Group GmbH for the purpose of evaluation.
Your personal data will only be transferred to third parties or other recipients if there is legal permission to do so or if you have given your prior consent. If necessary, we have concluded contracts with the recipients of your data, such as Amazon Web Services (in Frankfurt am Main), for order processing in accordance with Art. 28 GDPR.We only pass on your data to government agencies within the scope of legal obligations or on the basis of an official order or court decision.
Your personal data will be stored by myneva Group GmbH for as long as it is necessary for the aforementioned purposes of processing, in the event of an objection there are no compelling reasons worthy of protection for myneva Group GmbH to the contrary or in the event of a revocation there is no other legal basis for data processing.
In certain cases, e.g. if there is a legal obligation to retain data, your personal data will not be deleted immediately, but will first be blocked.
In principle, you are of course free to delete your messages yourself via your end device. Please note, however, that the administrator is authorized to configure the retention period of messages as the default in the dashboard. If you have any questions in this regard, please contact your administrator, as myneva Group GmbH has no influence over this.
We will only transfer your personal data to third parties or other recipients if this is necessary for the provision of services, if you have given your consent, if there is a legal obligation to do so or if the transfer of data is permitted by another legal basis. Where necessary, we have concluded data processing agreements with the recipients of your data, such as Google, Cybot or other service providers such as Amazon Web Services (in Frankfurt am Main) in accordance with Art. 28 GDPR. We will only transfer your data to government bodies within the scope of legal obligations or on the basis of an official order or court decision.
Insofar as necessary for our purposes, we will only transfer personal data to recipients outside the EU if you have given your consent, if there is a legal obligation to do so, or if the transfer of data is permitted on another legal basis. Your data will also be transferred to recipients based in the USA within the scope of processing data. Please note: According to a recent ruling by the European Court of Justice (ECJ), no adequate level of data protection exists in the USA, meaning that there is a risk to the protection of your data. For example, under certain conditions, US authorities may therefore process your data for control and monitoring purposes. Furthermore, we refer to Art. 49 GDPR with regard to the legal basis for the transfer of data. An appropriate level of data protection is ensured through the conclusion of the new so-called EU standard contractual clauses.
myneva will store your personal data for as long as it is necessary for the aforementioned processing purposes or in case of an objection that no compelling reasons worthy of protection exist for myneva or in case of a withdrawal of consent if no other legal basis for data processing exists. In certain cases (e.g. if there is a legal obligation to store data), your personal data will not be deleted immediately, but will initially be blocked.
If an application you submit is successful (e.g. via our online application form, see section 3.5), your data will be transferred to the personnel file of the respective Job Provider and stored beyond the period of the application process in accordance with the statutory provisions. If your application is unsuccessful, the respective Job Provider will store your data beyond the period of the application process for a maximum of 6 months, unless you have given your consent to further data processing.
To protect your personal data on this website, we use a secure online transmission procedure known as "Secure Socket Layer" (SSL) transmission. This is indicated by a closed padlock symbol next to the "https://" portion of the address. Click on this symbol for details of the SSL certificate used. The symbol displayed depends on the version of web browser used. SSL encryption guarantees the encrypted and complete transmission of your data.
Within the framework of the legal requirements, you are in principle entitled to request from myneva:
• confirmation of whether myneva is processing your personal data,
• information about this data and the circumstances of processing,
• correction if this data is incorrect,
• deletion if there is no justification for processing and no obligation to store your personal data (any longer),
• restriction of processing in certain cases specified by law,
• objection in case of data processing based on Art. 6 Para. 1 (f) GDPR and
• transfer of your personal data – insofar as you have provided it – to you or a third party in a structured, common and machine-readable format
If you have given your consent to the processing of your personal data, you have the right to withdraw your consent again at any time. Processing of your personal data will then not be permitted in the future. However, this will not affect the lawfulness of the processing carried out with your consent before you withdrew your consent.
Please address your specific request in writing or by e-mail, clearly identifying yourself, to:
myneva Group GmbH
Markt 1
45127 Essen
Managing director: Dieter Weisshaar
Tel.: +49 201 84 363-0
e-mail: info@myneva.eu
The Group Data Protection Officer of myneva Group GmbH, myneva Deutschland GmbH, myneva Schweiz GmbH, myneva Finland Oy and myneva Austria GmbH can be contacted via the following channels:
Jens Joseph
myneva Group GmbH
Markt 1
45127 Essen
dpo@myneva.eu
Insofar as we process your data in joint controllership with third parties within the meaning of Art. 26 GDPR (see section 8.3), the third party is centrally responsible for the exercise of all rights of the persons concerned. However, you are also free to assert your rights against us.
Finally, we would like to draw your attention to your right to lodge a complaint with a supervisory authority.
e.g. supervisory authority in Hamburg:
The Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str 22, 7. OG 20459 Hamburg
mailbox@datenschutz.hamburg.de
We do not use your personal data to make automated individual decisions.
New legal requirements, business decisions or technical developments may require changes to our Privacy Policy. The Privacy Policy will then be amended accordingly. The latest version can always be found on our website.